Frequently asked questions

The minimum order quantity is shown on each product page. You can split one order of the same product across several colours with the same logo and print method; the minimum then applies to the total.

Catalogue prices are per-unit product prices excluding VAT. The fee for the print method you choose is shown separately on the product page and in the cart according to quantity; for methods without a set price, the print fee is confirmed in the quote.

From your cart, enter the amount you would like to pay and ask for a quote. Our team either accepts it or gives you a price; you can accept, make one counter offer, or continue at list price. The agreed price is valid for the period shown on the quote.

Yes. Once you upload your logo, every product in the catalogue is shown with it. On the product page you can change the logo’s position, size, colour and print method and download the preview as PNG or PDF. You also approve the print proof before ordering.

You can upload SVG, PDF, AI or a PNG with a transparent background. A vector file gives the best result; see the logo file guide for details.

Payment is by bank transfer: 50% when you confirm the order and the remaining 50% when production is finished, or the full amount upfront. Upload the receipt on the order page; production starts once it is approved.

Add proof approval and shipping to the production time shown on the product page; the delivery time is confirmed in the quote. You can follow production progress and the estimated delivery date on the order page.

Yes. Invite your colleagues to your company account. Logos, quotes and orders are shared; members can ask for quotes, while owners and managers accept quotes and place orders.